Most small businesses don’t have a sales problem.
They have a sales process problem.
The leads exist. The relationships are there. You know how to have the conversation when it happens. But there’s no structure around how it happens, no consistency in follow-up, and no way of knowing whether next month’s pipeline looks anything like this month’s. That’s not a talent problem. It’s a leadership one.
In sectors where deals take months rather than weeks, the gap between a strong first meeting and a signed contract is where deals are won or lost. Warm leads go quiet – not because the relationship soured but because nobody kept the conversation moving. That join between marketing and sales is usually where value leaks away and it’s exactly what a fractional commercial leader exists to own.
What the work covers
A sales process works hardest when it’s built on a clear strategy and fed by marketing that targets the right people.
If the strategy isn’t clear about who you’re for, sales works without a filter.
If marketing isn’t building the right pipeline, the two pull against each other.
We connect them – which is the whole point of one accountable commercial leader rather than two suppliers.
Takes senior, part-time ownership of how you win and grow revenue – the sales process, the pipeline, and the join between marketing and sales – and stays accountable for what comes out the other end.
A fractional CMO owns marketing. A fractional CCO (or commercial director) owns the broader commercial function – marketing and sales together, plus the alignment between them. If the problem is one function in isolation, start there. If it’s that the two aren’t working as one system, this is built for exactly that.
A trainer improves the people. An agency runs activity. Neither owns the whole commercial outcome. This does – embedded in the business, accountable for the result.
From £1,500/month, scaled to scope. A full-time commercial or sales director typically costs £90,000–£120,000+ a year in salary alone.
Based in Southport, Merseyside – working across Liverpool, Manchester, Preston, Chester and the North West, and in London.
Many clients come for the sales and find the real opportunity is bigger – and they already have the one person, a fractional Chief Growth Officer, who can lead the strategy and marketing that feed it.
If your pipeline is unpredictable and your sales process relies on you doing everything – get in touch for a natter.